![]() The Zipcar cancellation policy depends on the type of plan you are on, but there is no time limit when it comes to canceling a membership. Zipcar is a great service when you need an extra car, whether it’s for one hour or twenty-four hours at a time. Rates are subject to change without notice.* *Rate includes gas and insurance, but taxes are not included in the rate estimate. ![]() *$0.59 US per mile for Zipcar Select: $35/month or $359 annually 20 miles/$100 There are different types of membership plans to choose from, depending on your needs. With Zipcar, you can book and reserve vehicles by the hour or day with rates starting at $0.59 per mile* plus a one-time reservation fee*. They provide the use of cars without long-term commitments or ownership requirements. Zipcar is a car rental company that offers memberships to its service. This article will discuss how to cancel Zipcar membership and what the cancellation process looks like for each type of plan. It’s easy to cancel your membership, but the process does vary slightly depending on which type of membership plan you are on. But there may be times where you no longer want to be a member of Zipcar because your needs have changed. The more people that use it, the better it gets.Zipcar is a great service to use when you need an extra car. Our free information and tools is powered by you, the customer. If you appreciated this guide, please share it with your favorite people. And if you spot any issues with our How Do I Close My Zipcar Account? guide, please let us know by sending us feedback. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. Or companies that have self-serve help forums instead of a customer service department. Particularly ones with slow or complicated IVR or phone menu systems. We started with contact information and fastest ways to reach a human at big companies. GetHuman has been working for over 10 years on sourcing information about big organizations like Zipcar in order to help customers resolve customer service issues faster. Why does GetHuman Write How-to Guides for Zipcar Problems? Best of luck and please let us know if you successfully resolve your issue with guidance from this page. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zipcar if necessary. So we put together How Do I Close My Zipcar Account? to try to help. Why Did GetHuman Write "How Do I Close My Zipcar Account?"?Īfter thousands of Zipcar customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. Ask the customer service representative to stay on the line until you receive the email and have a chance to review it. If your membership has recently renewed and 30 days haven't passed, ask for a refund on the charge.Īfter the customer service agent cancels your account, you should receive an email confirming the change. The customer service agent may try to convince you to keep your membership, be polite but firm in your request to cancel. Explain that you want to terminate your account and make sure to ask what fees, if any, will be charged. Note that you will need to provide some personal details to confirm your identity as the account holder. You will need to call into ZipCar's customer service line. ![]() You cannot cancel your ZipCar account online. Any additional drivers you have on your account will also lose access to your account after termination. This will differ depending on if you have a monthly or annual membership. If you have a remaining balance on your account, it will be charged to the stored method of payment on file when you close your account.Īfter you close your account, you will have access to your account until your current renewal date. If members cancel their membership within 30 days of the renewal date, the fee can be refunded. Note that ZipCar does not provide full or partial refunds of membership fees or damage fee waivers 30 days after a subscription renewal date. If you have a ZipCar account and want to close it, follow the instructions as outlined below. ZipCar was founded in 2000 and now serves areas throughout the United States, Canada, Costa Rica, Iceland, Taiwan, Turkey, and the UK. Members pay a monthly or annual membership fee in addition to any charges when using a vehicle. The service charges its members fees by the minute, hour, or the day. ZipCar is an American car-sharing company that provides car rentals to its members.
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